:root {
  --texsd-navy: #0b1f3f;
  --texsd-text: #172033;
  --texsd-blue: #1675ef;
  --texsd-yellow: #ffb817;
  --texsd-border: #e6ebf3;
  --texsd-muted: #667085;
  --texsd-bg: #f6f8fc;
  --texsd-white: #fff;
  --texsd-danger: #c93636;
  --texsd-success: #13875c;
}

.texsd-shell,
.texsd-login-shell {
  color: var(--texsd-text);
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, "Segoe UI", sans-serif;
  line-height: 1.5;
}

.texsd-shell { max-width: 1240px; margin: 34px auto 70px; padding: 0 22px; }
.texsd-shell *, .texsd-login-shell * { box-sizing: border-box; }
.texsd-brand { align-items: center; display: inline-flex; text-decoration: none; }
.texsd-logo { display: block; height: auto; max-width: 230px; width: 100%; }
.texsd-request-fields { display: grid; gap: 14px; }
.texsd-request-fields[hidden] { display: none !important; }

.texsd-portal-header { display: flex; align-items: center; justify-content: space-between; gap: 24px; margin-bottom: 24px; }
.texsd-user { display: flex; align-items: center; gap: 14px; font-size: 14px; }
.texsd-user span { font-weight: 700; }
.texsd-user a { color: var(--texsd-blue); text-decoration: none; }

.texsd-hero { background: radial-gradient(circle at 85% 10%, rgba(22,117,239,.12), transparent 36%), #fff; border: 1px solid var(--texsd-border); border-radius: 24px; padding: 38px 42px; color: var(--texsd-text); display: flex; align-items: center; justify-content: space-between; gap: 30px; box-shadow: 0 22px 60px rgba(11,31,63,.09); }
.texsd-hero h1 { color: var(--texsd-navy); font-family: Poppins, ui-sans-serif, system-ui, sans-serif; font-size: clamp(30px, 4vw, 48px); line-height: 1.08; margin: 7px 0 10px; }
.texsd-hero p { color: var(--texsd-muted); margin: 0; max-width: 680px; }
.texsd-eyebrow { display: block; color: var(--texsd-blue); font-size: 12px; font-weight: 800; letter-spacing: .13em; text-transform: uppercase; }
.texsd-hero .texsd-eyebrow { color: var(--texsd-blue); }

.texsd-btn { background: var(--texsd-blue); border: 1px solid var(--texsd-blue); border-radius: 10px; color: #fff !important; cursor: pointer; display: inline-flex; align-items: center; justify-content: center; font: inherit; font-size: 14px; font-weight: 700; min-height: 44px; padding: 10px 18px; text-decoration: none !important; transition: transform .2s, box-shadow .2s; }
.texsd-btn:hover { transform: translateY(-1px); box-shadow: 0 8px 24px rgba(22,104,227,.2); }
.texsd-btn-yellow { background: var(--texsd-yellow); border-color: var(--texsd-yellow); color: #263d5f !important; }
.texsd-btn-outline { background: #fff; border-color: var(--texsd-border); color: var(--texsd-blue) !important; }

.texsd-tabs { display: flex; gap: 5px; overflow-x: auto; border-bottom: 1px solid var(--texsd-border); margin-top: 25px; padding: 0 4px; }
.texsd-tabs a { color: var(--texsd-muted); font-size: 14px; font-weight: 700; padding: 14px 16px; text-decoration: none; white-space: nowrap; }
.texsd-tabs a:hover { color: var(--texsd-blue); }
.texsd-section { padding: 42px 0 5px; scroll-margin-top: 25px; }
.texsd-section-heading { display: flex; align-items: end; justify-content: space-between; gap: 18px; margin-bottom: 20px; }
.texsd-section h2 { color: var(--texsd-navy); font-family: Poppins, ui-sans-serif, system-ui, sans-serif; font-size: 27px; line-height: 1.2; margin: 5px 0 0; }

.texsd-kpis { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; }
.texsd-kpi { background: #fff; border: 1px solid var(--texsd-border); border-radius: 16px; padding: 22px; box-shadow: 0 10px 35px rgba(15,36,69,.05); }
.texsd-kpi > span { color: var(--texsd-muted); display: block; font-size: 13px; font-weight: 700; }
.texsd-kpi strong { color: var(--texsd-navy); display: block; font-family: Poppins, ui-sans-serif, system-ui, sans-serif; font-size: 32px; line-height: 1.1; margin: 10px 0 8px; }
.texsd-kpi small { color: var(--texsd-muted); display: block; font-size: 12px; }

.texsd-contract-grid { display: grid; grid-template-columns: repeat(2, minmax(0,1fr)); gap: 18px; }
.texsd-contract-card { background: #fff; border: 1px solid var(--texsd-border); border-radius: 18px; padding: 24px; box-shadow: 0 12px 40px rgba(15,36,69,.055); }
.texsd-contract-top { display: flex; justify-content: space-between; gap: 18px; }
.texsd-contract-card h3 { color: var(--texsd-navy); font-family: Poppins, ui-sans-serif, system-ui, sans-serif; font-size: 20px; margin: 10px 0 0; }
.texsd-status { background: #edf4ff; border-radius: 99px; color: var(--texsd-blue); display: inline-flex; font-size: 11px; font-weight: 800; padding: 5px 9px; text-transform: uppercase; }
.texsd-status-expired, .texsd-status-closed { background: #f1f3f6; color: #627086; }
.texsd-status-suspended, .texsd-status-waiting { background: #fff3d7; color: #9b6500; }
.texsd-status-escalated { background: #fff0e7; color: #a34200; }
.texsd-status-open, .texsd-status-in_progress { background: #e9f2ff; color: var(--texsd-blue); }
.texsd-status-resolved { background: #e4f7ee; color: var(--texsd-success); }
.texsd-expiry { text-align: right; }
.texsd-expiry span, .texsd-expiry strong { display: block; white-space: nowrap; }
.texsd-expiry span { color: var(--texsd-muted); font-size: 11px; text-transform: uppercase; }
.texsd-expiry strong { color: var(--texsd-navy); font-size: 13px; margin-top: 4px; }
.texsd-meta { display: grid; grid-template-columns: repeat(3,1fr); gap: 10px; border: solid var(--texsd-border); border-width: 1px 0; margin: 20px 0; padding: 15px 0; }
.texsd-meta div, .texsd-meta dt, .texsd-meta dd { margin: 0; min-width: 0; }
.texsd-meta dt { color: var(--texsd-muted); font-size: 10px; font-weight: 700; text-transform: uppercase; }
.texsd-meta dd { color: var(--texsd-text); font-size: 12px; font-weight: 700; margin-top: 4px; overflow-wrap: anywhere; }
.texsd-progress-label { display: flex; justify-content: space-between; gap: 10px; font-size: 12px; margin-bottom: 7px; }
.texsd-progress { background: #eaf0f7; border-radius: 99px; height: 9px; overflow: hidden; }
.texsd-progress span { background: linear-gradient(90deg, var(--texsd-blue), #65a4ff); border-radius: inherit; display: block; height: 100%; }
.texsd-pools { display: grid; gap: 9px; margin-top: 18px; }
.texsd-pools > div { background: var(--texsd-bg); border-radius: 10px; display: grid; grid-template-columns: 1fr auto; gap: 2px 10px; padding: 11px 13px; }
.texsd-pools span, .texsd-pools strong { font-size: 12px; }
.texsd-pools small { color: var(--texsd-muted); font-size: 10px; grid-column: 1 / -1; }
.texsd-documents { display: flex; flex-wrap: wrap; gap: 8px 12px; border-top: 1px solid var(--texsd-border); margin-top: 18px; padding-top: 15px; }
.texsd-documents strong { flex-basis: 100%; font-size: 12px; }
.texsd-documents a, .texsd-report { color: var(--texsd-blue); font-size: 12px; font-weight: 700; text-decoration: none; }

.texsd-table-wrap { border: 1px solid var(--texsd-border); border-radius: 16px; overflow: auto; box-shadow: 0 10px 35px rgba(15,36,69,.04); }
.texsd-table { border-collapse: collapse; font-size: 13px; min-width: 1020px; width: 100%; }
.texsd-table th { background: var(--texsd-navy); color: #fff; font-size: 11px; letter-spacing: .04em; padding: 13px 14px; text-align: left; text-transform: uppercase; }
.texsd-table td { background: #fff; border-bottom: 1px solid var(--texsd-border); padding: 14px; vertical-align: top; }
.texsd-table tbody tr:last-child td { border-bottom: 0; }
.texsd-table td small { color: var(--texsd-muted); display: block; font-size: 11px; margin-top: 3px; }
.texsd-table td span { display: block; }
.texsd-hours { color: var(--texsd-blue); white-space: nowrap; }
.texsd-report { display: inline-block !important; margin-top: 7px; }

.texsd-two-columns { display: grid; grid-template-columns: minmax(0,1.2fr) minmax(340px,.8fr); gap: 28px; align-items: start; }
.texsd-ticket-list { display: grid; gap: 11px; }
.texsd-ticket-list article { background: #fff; border: 1px solid var(--texsd-border); border-radius: 14px; padding: 18px; }
.texsd-ticket-card details > summary { cursor: pointer; display: grid; gap: 7px; list-style: none; }
.texsd-ticket-card details > summary::-webkit-details-marker { display: none; }
.texsd-ticket-card details > summary::after { color: var(--texsd-blue); content: "Ver conversación"; font-size: 11px; font-weight: 800; justify-self: end; }
.texsd-ticket-card details[open] > summary::after { content: "Ocultar conversación"; }
.texsd-ticket-summary-main { align-items: flex-start; display: flex; gap: 12px; justify-content: space-between; }
.texsd-ticket-summary-main > span { display: flex; flex-wrap: wrap; gap: 7px; }
.texsd-ticket-summary-main > strong { color: var(--texsd-navy); font-size: 16px; text-align: right; }
.texsd-unread-badge { background: #fff3d7; border-radius: 99px; color: #8a5b00; font-size: 10px; font-weight: 800; padding: 5px 8px; }
.texsd-ticket-detail { border-top: 1px solid var(--texsd-border); margin-top: 15px; padding-top: 16px; }
.texsd-original-request { background: #f7f9fc; border-radius: 10px; margin-bottom: 13px; padding: 13px; }
.texsd-original-request > strong { color: var(--texsd-navy); display: block; font-size: 12px; text-transform: uppercase; }
.texsd-original-request p { color: var(--texsd-text); margin: 7px 0 0; }
.texsd-thread { display: grid; gap: 10px; margin: 14px 0; }
.texsd-message { border: 1px solid var(--texsd-border); border-radius: 11px; padding: 12px 14px; }
.texsd-message-client { border-left: 4px solid var(--texsd-yellow); margin-right: 7%; }
.texsd-message-staff { background: #f4f8ff; border-left: 4px solid var(--texsd-blue); margin-left: 7%; }
.texsd-message-system { background: #f1f3f6; border-style: dashed; }
.texsd-message > div { align-items: center; display: flex; gap: 12px; justify-content: space-between; }
.texsd-message strong { color: var(--texsd-navy); font-size: 12px; }
.texsd-message p { color: var(--texsd-text); margin: 8px 0 0; }
.texsd-reply-form { border-top: 1px solid var(--texsd-border); display: grid; gap: 10px; margin-top: 16px; padding-top: 16px; }
.texsd-reply-form label { color: var(--texsd-navy); display: grid; font-size: 12px; font-weight: 800; gap: 6px; }
.texsd-reply-form textarea { border: 1px solid #cdd8e7; border-radius: 9px; font: inherit; padding: 10px 12px; resize: vertical; width: 100%; }
.texsd-reply-form .texsd-btn { justify-self: start; }
.texsd-closed-note { background: #f1f3f6; border-radius: 8px; padding: 10px 12px; }
.texsd-ticket-solution { background: #eef9f3; border-left: 4px solid var(--texsd-success); border-radius: 4px; margin: 12px 0; padding: 10px 12px; }
.texsd-ticket-solution strong { color: var(--texsd-navy); display: block; font-size: 12px; text-transform: uppercase; }
.texsd-ticket-solution p { margin: 5px 0 0; }
.texsd-ticket-list article > div { display: flex; align-items: center; gap: 9px; }
.texsd-ticket-list h3 { color: var(--texsd-navy); font-size: 16px; margin: 10px 0 6px; }
.texsd-ticket-list p { color: var(--texsd-muted); font-size: 13px; margin: 0 0 8px; }
.texsd-ticket-list small { color: var(--texsd-muted); font-size: 11px; }
.texsd-ticket-id { font-size: 12px; font-weight: 800; }
.texsd-ticket-form { background: var(--texsd-bg); border: 1px solid var(--texsd-border); border-radius: 18px; padding: 26px; }
.texsd-ticket-form > p { color: var(--texsd-muted); font-size: 13px; }
.texsd-ticket-form form { display: grid; gap: 14px; margin-top: 20px; }
.texsd-ticket-form label { color: var(--texsd-navy); display: grid; gap: 6px; font-size: 12px; font-weight: 800; }
.texsd-ticket-form input, .texsd-ticket-form select, .texsd-ticket-form textarea { background: #fff; border: 1px solid #cdd8e7; border-radius: 9px; color: var(--texsd-text); font: inherit; font-size: 14px; padding: 10px 12px; width: 100%; }
.texsd-ticket-form textarea { resize: vertical; }
.texsd-empty { background: var(--texsd-bg); border: 1px dashed #cbd8e9; border-radius: 14px; color: var(--texsd-muted); padding: 26px; text-align: center; }
.texsd-alert { border-radius: 12px; margin: 18px 0; padding: 13px 16px; }
.texsd-alert-success { background: #e7f7ef; color: #0f704a; }
.texsd-alert-error { background: #fff0f0; color: #a72f2f; }
.texsd-alert-info { background: #e9f2ff; color: #1456ad; }

.texsd-login-shell { background: #fff; border: 1px solid var(--texsd-border); border-radius: 24px; display: grid; grid-template-columns: minmax(360px,.8fr) minmax(420px,1.2fr); max-width: 1060px; min-height: 620px; margin: 40px auto 70px; overflow: hidden; box-shadow: 0 25px 75px rgba(15,36,69,.13); }
.texsd-login-panel { padding: 50px; }
.texsd-login-panel .texsd-brand { margin-bottom: 50px; }
.texsd-login-panel h1 { color: var(--texsd-navy); font-family: Poppins, ui-sans-serif, system-ui, sans-serif; font-size: 35px; margin: 8px 0; }
.texsd-login-panel > p { color: var(--texsd-muted); margin: 0 0 24px; }
.texsd-login-panel form p { margin: 0 0 14px; }
.texsd-login-panel form label { color: var(--texsd-navy); font-size: 12px; font-weight: 800; }
.texsd-login-panel form input[type="text"], .texsd-login-panel form input[type="password"] { border: 1px solid #cdd8e7; border-radius: 9px; font: inherit; margin-top: 6px; padding: 11px 12px; width: 100%; }
.texsd-login-panel .login-remember label { align-items: center; display: flex; gap: 7px; font-weight: 600; }
.texsd-login-panel .login-submit input { background: var(--texsd-yellow); border: 0; border-radius: 10px; color: #263d5f; cursor: pointer; font: inherit; font-weight: 800; min-height: 46px; width: 100%; }
.texsd-login-form { display: grid; gap: 15px; }
.texsd-login-form > label:not(.texsd-login-remember) { display: grid; gap: 1px; }
.texsd-login-panel .texsd-login-remember { align-items: center; display: flex; gap: 8px; font-weight: 600; }
.texsd-login-remember input { height: 17px; margin: 0; width: 17px; }
.texsd-login-submit { margin-top: 1px; width: 100%; }
.texsd-login-panel input:focus { border-color: var(--texsd-blue); box-shadow: 0 0 0 3px rgba(22,104,227,.13); outline: 0; }
.texsd-lost { color: var(--texsd-blue); display: inline-block; font-size: 13px; margin-top: 5px; text-decoration: none; }
.texsd-admin-access { border-top: 1px solid var(--texsd-border); color: var(--texsd-navy); display: block; font-size: 13px; font-weight: 700; margin-top: 25px; padding-top: 18px; text-decoration: none; }
.texsd-login-art { background: linear-gradient(140deg, rgba(11,31,63,.92), rgba(22,117,239,.72)), url("../img/portal-bg.svg") center/cover, #0b1f3f; color: #fff; display: flex; align-items: end; padding: 52px; }
.texsd-login-art h2 { color: #fff; font-family: Poppins, ui-sans-serif, system-ui, sans-serif; font-size: 38px; line-height: 1.15; margin: 10px 0 15px; }
.texsd-login-art span { color: #9fc5ff; font-size: 12px; font-weight: 800; letter-spacing: .12em; text-transform: uppercase; }
.texsd-login-art p { color: #dbe7f7; }

.texsd-password-shell { min-height: 590px; }
.texsd-password-panel { display: flex; flex-direction: column; justify-content: center; }
.texsd-password-panel .texsd-brand { margin-bottom: 42px; }
.texsd-password-panel > p { color: var(--texsd-muted); margin: 0 0 22px; }
.texsd-password-form { display: grid; gap: 15px; margin-top: 4px; }
.texsd-password-form label { color: var(--texsd-navy); display: grid; gap: 7px; font-size: 12px; font-weight: 800; }
.texsd-password-form input { background: #fff; border: 1px solid #cdd8e7; border-radius: 9px; color: var(--texsd-text); font: inherit; font-size: 14px; padding: 11px 12px; width: 100%; }
.texsd-password-form input:focus { border-color: var(--texsd-blue); box-shadow: 0 0 0 3px rgba(22,104,227,.13); outline: 0; }
.texsd-password-form .texsd-btn { margin-top: 2px; width: 100%; }
.texsd-password-primary { margin-top: 10px; width: 100%; }
.texsd-password-success { align-items: center; background: #e7f7ef; border: 1px solid #bce8d2; border-radius: 12px; color: #0f704a; display: flex; gap: 12px; margin: 18px 0 8px; padding: 14px 16px; }
.texsd-password-success span { align-items: center; background: var(--texsd-success); border-radius: 50%; color: #fff; display: inline-flex; flex: 0 0 27px; font-size: 16px; font-weight: 800; height: 27px; justify-content: center; }
.texsd-password-success p { margin: 0; }
.texsd-password-actions { margin-top: 21px; }
.texsd-password-actions .texsd-admin-access { margin-top: 20px; }
.texsd-password-art { background: linear-gradient(140deg, rgba(11,31,63,.93), rgba(22,117,239,.74)), url("../img/portal-bg.svg") center/cover, #0b1f3f; }
.texsd-standalone-body { background: var(--texsd-bg); margin: 0; min-height: 100vh; padding: 28px 16px; }
.texsd-error-shell { grid-template-columns: 1fr; max-width: 680px; min-height: 0; }
.texsd-error-shell .texsd-login-panel { min-height: 470px; }

.texsd-security-shell { max-width: 1040px; }
.texsd-security-hero { align-items: center; background: radial-gradient(circle at 85% 5%, rgba(22,117,239,.14), transparent 36%), #fff; border: 1px solid var(--texsd-border); border-radius: 24px; box-shadow: 0 20px 55px rgba(11,31,63,.08); display: flex; gap: 28px; justify-content: space-between; margin-bottom: 22px; padding: 34px 38px; }
.texsd-security-hero h1 { color: var(--texsd-navy); font-family: Poppins, ui-sans-serif, system-ui, sans-serif; font-size: clamp(28px,4vw,42px); line-height: 1.1; margin: 7px 0 10px; }
.texsd-security-hero p { color: var(--texsd-muted); margin: 0; max-width: 700px; }
.texsd-security-state { background: #fff3d7; border-radius: 99px; color: #8a5b00; flex: 0 0 auto; font-size: 12px; font-weight: 800; padding: 8px 13px; text-transform: uppercase; }
.texsd-security-state.is-enabled { background: #e4f7ee; color: var(--texsd-success); }
.texsd-security-grid { display: grid; gap: 20px; grid-template-columns: repeat(2,minmax(0,1fr)); }
.texsd-security-card { background: #fff; border: 1px solid var(--texsd-border); border-radius: 18px; box-shadow: 0 12px 38px rgba(11,31,63,.055); padding: 27px; }
.texsd-security-card h2 { color: var(--texsd-navy); font-family: Poppins, ui-sans-serif, system-ui, sans-serif; font-size: 23px; margin: 5px 0 10px; }
.texsd-security-card > p { color: var(--texsd-muted); }
.texsd-security-form { display: grid; gap: 14px; margin-top: 20px; }
.texsd-security-form label { color: var(--texsd-navy); display: grid; font-size: 12px; font-weight: 800; gap: 6px; }
.texsd-security-form input { border: 1px solid #cdd8e7; border-radius: 9px; color: var(--texsd-text); font: inherit; padding: 11px 12px; width: 100%; }
.texsd-security-form input:focus { border-color: var(--texsd-blue); box-shadow: 0 0 0 3px rgba(22,117,239,.13); outline: 0; }
.texsd-security-steps { color: var(--texsd-text); padding-left: 22px; }
.texsd-security-steps li { margin: 9px 0; }
.texsd-secret-box { background: var(--texsd-navy); border-radius: 12px; color: #fff; margin: 20px 0; padding: 17px; }
.texsd-secret-box span { color: #a9c7ee; display: block; font-size: 11px; font-weight: 800; margin-bottom: 8px; text-transform: uppercase; }
.texsd-secret-box code { color: #fff; font-size: clamp(14px,2.5vw,20px); font-weight: 800; letter-spacing: .08em; overflow-wrap: anywhere; }
.texsd-recovery-codes { border-color: #b9d4fb; margin-bottom: 20px; }
.texsd-code-grid { display: grid; gap: 9px; grid-template-columns: repeat(2,minmax(0,1fr)); margin: 18px 0; }
.texsd-code-grid code { background: var(--texsd-bg); border: 1px solid var(--texsd-border); border-radius: 8px; color: var(--texsd-navy); font-size: 15px; font-weight: 800; padding: 10px 12px; text-align: center; }
.texsd-btn-danger { background: #b42318; border-color: #b42318; }
.texsd-security-danger { border-color: #efd4d4; }
.texsd-password-form small { color: var(--texsd-muted); font-weight: 500; }

@media (max-width: 980px) {
  .texsd-kpis { grid-template-columns: repeat(2,1fr); }
  .texsd-contract-grid { grid-template-columns: 1fr; }
  .texsd-two-columns { grid-template-columns: 1fr; }
  .texsd-security-grid { grid-template-columns: 1fr; }
  .texsd-login-shell { grid-template-columns: 1fr; margin-inline: 18px; }
  .texsd-login-art { min-height: 360px; }
}

@media (max-width: 640px) {
  .texsd-shell { margin-top: 20px; padding: 0 14px; }
  .texsd-portal-header { align-items: flex-start; }
  .texsd-user { align-items: flex-end; flex-direction: column; gap: 2px; }
  .texsd-hero { align-items: flex-start; flex-direction: column; padding: 28px 24px; }
  .texsd-kpis { grid-template-columns: 1fr; }
  .texsd-section-heading { align-items: flex-start; flex-direction: column; }
  .texsd-contract-top { align-items: flex-start; flex-direction: column; }
  .texsd-expiry { text-align: left; }
  .texsd-meta { grid-template-columns: 1fr; }
  .texsd-ticket-summary-main { display: grid; }
  .texsd-ticket-summary-main > strong { text-align: left; }
  .texsd-message-client, .texsd-message-staff { margin-left: 0; margin-right: 0; }
  .texsd-login-panel { padding: 34px 26px; }
  .texsd-login-panel .texsd-brand { margin-bottom: 35px; }
  .texsd-login-art { min-height: 300px; padding: 30px 26px; }
  .texsd-login-art h2 { font-size: 30px; }
  .texsd-security-hero { align-items: flex-start; flex-direction: column; padding: 28px 24px; }
  .texsd-code-grid { grid-template-columns: 1fr; }
}
.texsd-hero-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.texsd-commercial-section{scroll-margin-top:20px}
.texsd-request-history{background:#fff;border:1px solid #dfe5ee;border-radius:14px;padding:22px;align-self:start}
.texsd-request-history h3{margin-top:0;color:#0b1f3f}
.texsd-request-history article{display:grid;gap:4px;padding:13px 0;border-bottom:1px solid #e6eaf0}
.texsd-request-history article:last-child{border-bottom:0}
.texsd-request-history article span{color:#1456ad;font-weight:700}
.texsd-request-history article small{color:#657186}
.texsd-tabs a.is-active{background:#1675ef;color:#fff;border-color:#1675ef}